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01Write to us
Send us a message
Ask us about prices, sizes, made-to-measure pieces or delivery. We will get back to you on the channel you choose.
Contact information
- Reach out to us via our email address:
- info@loyly.ba
- Contact us via our phone number:
- +387 67 1247479
- Message us on WhatsApp:
- +387 67 124 7479 (opens in a new tab)
- Address
- Tešanj 74260, Bosnia & Herzegovina
02Location
Where to find us
Tešanj 74260, Bosnia & Herzegovina
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03Questions
Frequently asked questions
We offer a 30-day return policy on all unopened and unused items. Returns must be in original packaging with all tags attached. Custom orders are non-refundable.
Standard delivery takes 3-7 business days for in-stock items. Custom furniture may take 4-6 weeks. Delivery times may vary based on your location.
Yes, we offer professional assembly services for an additional fee. Our trained technicians can assemble your furniture at your home at a time convenient for you.
You can track your order easily through our website using your order number and email address. We also send automatic email updates at each stage of delivery.
Yes, we offer customization options for most of our furniture pieces, including fabric choice, wood finish, and dimensions. Custom orders typically take 4-6 weeks to complete.
Yes, we ship to select international destinations. International shipping costs and delivery times vary by location. Please contact our customer service team for specific shipping rates and estimated delivery times to your country.